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Privacy Policy

This Privacy Policy describes the privacy practices of Paragon Design Systems, Inc. d/b/a Paragon Solutions (“Paragon”, “we”, “us”, or “our”) and how we handle personal information that we collect through our website and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

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Our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.

Personal information we collect

Information you provide to us, including:

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  • Contact and account information, such as your first and last name, prefix or title, company name, postal address, email address and phone number(s).

  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.

  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

  • Financial Information, such as payment-related information.

  • Technical Information, including information from your visits to our website or in relation to materials and communications we send to you electronically.

  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

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Information we obtain from third parties:

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  • Social media information. We may maintain pages on social media platforms, such as LinkedIn, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

  • Other sources. We may obtain personal information from other third parties, such as marketing partners, publicly-available sources and data brokers.

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Automatic data collection. Paragon, our service providers and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:

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  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.

  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

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Paragon uses the following tools for automatic data collection:

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  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.

  • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How we use your personal information

Paragon will use your personal information to:
 

  • Provide, operate, maintain, secure and improve our Services;

  • Provide information about our Services;

  • Communicate with you via email, telephone calls, or SMS about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages;

  • Understand your needs and interests, and personalize your experience with our Services and our communications; and

  • Respond to your requests, questions and feedback.
     

For research and development. To analyze and improve our Services and to develop new products and Services, including by studying the use of our Services.
 

Marketing and advertising. We and our advertising partners may collect and use your personal information for marketing and advertising purposes, including:

 

  • Direct marketing. Paragon or our advertising partners may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions and offers via email. You may opt out of our marketing communications as described in the “Opt out of marketing communications” section below.

  • Interest-based advertising. Paragon may engage advertising partners, including third party advertising companies and social media companies, to display ads around the web. These companies may use cookies and similar technologies to collect information about your interactions (including the data described in the “Automatic data collection” section above) over time across our Services, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the “Online tracking opt-out” section below.

 

Promotional and transactional messaging. Paragon may send promotional and transactional mobile messages in various formats through our mobile messaging program (the “Program”). Promotional messages advertise and promote services and may include promotions, specials, and other marketing offers. Transactional messages relate to an existing or ongoing transaction and may include appointment reminders and other transaction-related information. Mobile messages may be sent using automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary. You agree that Paragon, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program, but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts. You can learn more about your choices for limiting promotional and transactional messaging in the “Opt out of text messages” section below.
 

To comply with law. As we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
 

For compliance, fraud prevention, and safety. Paragon may use your personal information as we believe appropriate too: (a) protect our rights, privacy, safety or property and/or that of you or others; (b) enforce the terms and conditions that govern our Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
 

To create anonymous data. To create anonymous data from your personal information and other individuals whose personal information we collect, Paragon removes information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business. 

How we share your personal information

Affiliates. Paragon may share your information with our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

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Service providers. Paragon may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, and database management services).

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Advertising partners. Paragon may share your personal information with third party advertising companies, including for the interest-based advertising purposes described above.

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Professional advisors. Paragon may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

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For compliance, fraud prevention and safety. Paragon may share your personal information for the compliance, fraud prevention and safety purposes described above.

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Business transfers. Paragon may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Your rights

In certain jurisdictions, in accordance with applicable privacy laws, you may be entitled to one or more of the following rights:
 

  • The right to request details of the information we hold about you and how we process it;

  • The right to have that information rectified or deleted;

  • The right to restrict our processing of that information;

  • The right to have personal information relating to you transferred to another organization;

  • The right to access a copy of your personal data in a portable form;

  • The right to object to the processing of your personal information and to withdraw any consent in relation to your data (although any objection or withdrawal of consent could mean we are unable to perform the actions necessary to provide our services to you or otherwise fulfill the purpose for which we have requested the information); and

  • The right to file a complaint about us with a local supervisory authority.
     

Please note that even if you have chosen to withdraw your consent and have the right under applicable law to do so, Paragon may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.
 

To exercise your right in relation to the data we hold on you, please use the contact details in “Contact Us” below. If we deny your request, you may appeal this decision. To submit an appeal, please use the contact details in “Contact Us” below.

Your choices

Opt out of text messages. You may opt out of marketing-related texts by texting STOP, QUIT, CANCEL, OPT-OUT or UNSUBSCRIBE to any mobile message from us. If you unsubscribe from one of our text message programs, you may continue to receive service-related and other non-marketing communications.

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Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing communications.

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Online tracking opt-out. There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:

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  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.

  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  • Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.

  • Platform opt-outs. The following advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising:

  • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

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Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

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Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Other sites, mobile applications and services

Paragon’s Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of or representation that we are affiliated with any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security practices

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.

Children

Paragon’s Services are not intended for use by children under 13 years of age. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

International users

If you are using our Services from outside of the United States, you understand and acknowledge that your personal information will be transferred from your location to our facilities and servers in the United States.

Changes to this Privacy Policy

Paragon reserves the right to modify our Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our Services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our Services (or as otherwise indicated at the time of posting).

How to contact us

Please direct any questions or comments about this Policy or privacy practices to paragonoffice@paragon4solutions.com.

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